BUS528 Project Management: Chapter 3

Know Your Key Stakeholders and Win Their Coorperation

• Defining our stakeholders as the people and organizations involved in project performance or affected by the project casts a wide net.

• Stakeholder roles: Project Manager
• Project manager should clearly identify the stakeholder roles on the project.  As projects grow in size and cross orhanzational boundries, the role of project manager can be spread among multiple people.
• Stakeholders roles: Project Team
• People who does the work. They are in tandem with the project manager. All groups and individual who contribute time, skills and effort to the project are considered team members.
• Stakeholders roles: Management
• Working productively with company management is important to the success of any project.  In this case, management refers to functional management or line management or sponsor.
• Stakeholders roles: The customer
• Two primary contributors: those who supply requirements and those who provide funding.

• The project manager and team must make a focused effort and ask over and over in different ways the two basic questions:
1. Who will contribute to accomplishing the project?
2. Who will be affected - either during or as a result of the project?