BUS528 Project Management: Chapter 4

Write The Rules: Five Key Documents to Manage Expectations and Define Success


"Chapter 4 Ideas"

1. The Contents and Audience of a Project Charter
• A charter describes three techniques that document the project rules: the statement of work, the responsibility matrix, and the communication pla
2. Write a Statement of Work
• List the goals, constraints, and success criteria for the project - the rules of the game. the statement of work is subject to negotiation and modification by various stakeholders. Once they formally agreed to its content, it becomes the rules for the projec
3. Product Scope versus Project Scope
• Product scope can remain constant at the same time that project scope expands.  Project scope is all the work necessary to meet project objectives
4. Responsibility Matrix
• A responsibility matrix is ideal for showing cross-organizational interaction
5. Creating a Communication Plan
• A communication plan is the written strategy for getting the right information to the right people at the right time.